Bricks and Bonds is powered by Route.
Route Protect is a premium package protection that offers you "peace of mind" for all of your orders at an affordable price. The Route Protect insurance premium is calculated off of the total of your products after discounts and does not include shipping, handling or taxes when performing the calculation. When you add Route Protect at checkout, you can easily file issues for lost, stolen or damaged packages in the unfortunate case that they arise. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
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Route Package Protection
The Route Package Protection service is available for your purchases at checkout! If you choose to purchase ROUTE, Bricks and Bonds is no longer liable for your package after is has been fulfilled and shipped out. If for any reason your package is lost or stolen, please contact ROUTE for further information and to start a claim on your order(s). Please note, ROUTE has specified timeframes for each situation (lost, stolen, damaged packages) in which you will have to wait before they can open a claim for your package. For more information, you can click the button to be directed to
NEED TO RESOLVE A ROUTE SHIPPING ISSUE?
FILE A CLAIM